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Frequently Asked Questions
We offer free shipping from €75 and ship to all of Europe. Standard rate for (uninsured) shipping is €7.5 to Belgium and €8.5 to all European countries.
We work together with Bpost for our shipping and you will receive an email from us when your order has been shipped.
We have 2 fixed shipping days; Tuesday and Friday. If you order between Friday afternoon and Monday evening, your package will be shipped on Tuesday. If you order between Tuesday and Friday morning, your package will be shipped on Friday.
You can also choose to pick up your order yourself. Pick up is only possible by appointment. Contact us via our contact page.
You can also come and shop in our physical store. Shopping is by appointment only. Contact us via our contact page to make an appointment.
Our actions NEVER run retroactively. You can only use 1 promo code at a time. So don't forget to fill in your code because here too we don't work retroactively, we make no exceptions.